Last Updated: 2025.01.01
Welcome to macktourslk.com (“Website”). This Website is owned and operated by Mack Tours LK, a travel and tourism company based in Sri Lanka. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
By using our Website or booking any of our services, you agree to these Terms and Conditions, our Privacy Policy, and any other guidelines or policies referenced herein.
Mack Tours LK provides travel-related services including but not limited to:
All services are subject to availability and confirmation.
- All bookings must be made through the Website, email, or official WhatsApp channels.
- A deposit or full payment may be required to confirm a reservation.
- Accepted payment methods will be listed on our Website.
- Prices are quoted in GBP and are subject to change without prior notice.
- Cancellations must be made in writing (via email or WhatsApp).
- Cancellation fees may apply depending on the timing and terms of third-party service providers.
- Refunds, if applicable, will be processed within 14 business days.
Travelers are responsible for ensuring they have valid passports, visas, and any other required documents. Mack Tours LK is not responsible for delays or cancellations due to incomplete or incorrect travel documents.
Mack Tours LK is not liable for any loss, injury, damage, delay, or inconvenience caused by third-party providers, natural disasters, government actions, or other factors beyond our control. While we strive to provide accurate information, we do not guarantee the completeness or accuracy of content on our Website.
We strongly recommend that all clients purchase comprehensive travel insurance that covers trip cancellation, medical expenses, baggage loss, and personal liability.
Mack Tours LK reserves the right to make changes to itineraries, hotel bookings, or transportation arrangements due to unforeseen circumstances. We will notify you in advance and strive to offer suitable alternatives.
By using our Website, you agree not to:
- Post or transmit any unlawful, defamatory, or harmful content
- Attempt to access or interfere with our systems or data
- Use the Website for any commercial purpose without our consent
All content on the Website, including text, graphics, logos, images, and software, is the property of Mack Tours LK or its content suppliers and is protected by copyright and other intellectual property laws.
These Terms and Conditions shall be governed by the laws of Sri Lanka. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Mack Tours LK reserves the right to update or change these Terms and Conditions at any time. The most current version will be posted on this page.
If you have any questions about these Terms and Conditions, please contact us at:
Mack Tours LK
Email: info@macktourslk.com
Phone: +9476 165 4442
Website: https://macktourslk.com